News & events


26 March 2019

ANALYSIS: Can Discovery Bank break SA’s ‘I want it now’ culture?

Capitec shook up South Africa’s staid and conservative banking culture with the revolutionary premise that banks existed primarily to serve their customers, not their shareholders.

Can Discovery Bank now undertake a similarly revolutionary path – to wean South Africans from the culture of instant gratification and low savings?  At Discovery Health, CEO Adrian Gore changed medical aid by incentivising good health choices rather than building a business on insuring against illness, the traditional model.

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