News & events


13 August 2021

SA COVID-19 and Vaccine Social Listening Report 9 August 2021, Report 13

SA Coronavirus

click HERE for a detailed report

This report is compiled following the methodology of the WHO Africa Infodemic Response Alliance (AIRA) (see here), the “Identify” stage. The Social Listening & Infodemiology team that produces this report is part of the Risk Communications & Community Engagement Working Group of the Department of Health.  We pool information from the following:

SA National Department of Health

Covid Hotline: Reports from the Covid call centre

Praekelt.Org: NDOH Covid WhatsApp system

WHO Africa Infodemic Response Alliance (AIRA)

UNICEF: digital analysis of content on Google, Twitter, YouTube and Facebook, and digital news

Red Cross: Network of 2,000 community volunteers reporting misinformation and concerns

Real 411 Media Monitoring Africa: a mis- and disinformation reporting and response system

COVID Comms: a network of communications specialists that produces information on the pandemic

DOH Free State & KZN: Provincial Departments of Health

Community Constituency Front (CCF): Civil society representative in response to COVID-19

Centre for Communication Impact, Centre for Analytics & Behavioural Change, Section 27 

Medical Research Council, National Institute for Communicable Diseases, Right To Care

Universities of Johannesburg, Cape Town, Free State, Wits, Stellenbosch; HSRC; IPSOS

SA Coronavirus

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