News & events


27 July 2021

Municipalities Urged To Use Innovation Tool For Improved Service Delivery

The Department of Science and Innovation (DSI), together with its partners, has launched a multi-million-rand information technology tool aimed at helping municipal officials to improve service delivery.

The Municipal Innovation Maturity Index (MIMI), which was launched on 21 July, was developed and piloted through a DSI partnership with the South African Local Government Association (SALGA), the Human Sciences Research Council (HSRC) and the University of KwaZulu-Natal (UKZN).

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