Bid Description: Appointment of a service provider to supply and implement a cloud-based service desk-incident management system.

Bid Number: HSRC/15/2023/24

1. Evaluation Criteria:

Preference Points System: 80/20

2. Access to Bid Documents:

Bid documents will be free of charge and available on the HSRC website (www.hsrc.ac.za). Bid documents must be deposited into the HSRC Tender Box at HSRC building, 134 Pretorius Street, Pretoria.

NB: The HSRC shares the building with the Department of Social Development. Bidders are requested to ensure that their proposals are deposited into the correct tender box.

3. Compulsory briefing session: 01 March 2024 @ 10H00

Link: https://teams.microsoft.com/l/meetup-join/19%3ameeting_YWE2Yzc5OTYtNDIxNi00YTMyLWFhMTMtMDg1ZDhjN2QwNGU0%40thread.v2/0?context=%7b%22Tid%22%3a%22161524ab-4f53-4300-a494-dcdbaeb8e86c%22%2c%22Oid%22%3a%222e330870-e6d4-4756-83f8-a62a8da8e640%22%7d

4. Bid closing date: 15 March 2024 @ 11H00

6. Contact Details:

Bid process and document enquiries: Mr Musawenkosi Hilton Tsibande, Email: htsibande@hsrc.ac.za