Abstract:

This policy brief, written by Dlamini, S, Plantinga, P., Davids, Y.D., Ayodele, O., Sanchez , D. & Dlamini, N, is based on a review of design and implementation strategies adopted by the e-Participation and Policy Modelling Platform for South Africa (ePPMOSA) team during action-research activities conducted as part of their collaboration with municipalities to pilot e-participation technologies. This follows an initial investigation of how municipalities use digital technology to enable citizen participation in planning and policy-making processes. The research team was cognisant of the varying social, technical, and economic factors influencing the implementation and use of e-participation tools in the participating municipalities, and this shaped the approach adopted for each of these municipalities.

View the full policy brief record here. Or download below: