News & events


22 September 2019

Artificial Intelligence has a gender bias problem – just ask Siri

The Conversation

Suggest to Samsung’s Virtual Personal Assistant Bixby “Let’s talk dirty”, and the female voice will respond with a honeyed accent: “I don’t want to end up on Santa’s naughty list.”

Ask the same question to the programme’s male voice and it replies “I’ve read that soil erosion is a real dirt problem.”

In South Africa, where I live and conduct my research into gender biases in artificial intelligence, Samsung now offers Bixby in various voices depending on which language you choose. For American English, there’s Julia, Stephanie, Lisa and John. The voices of Julia, Lisa and Stephanie are coquettish and eager. John is clever and straightforward.

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The Conversation

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